Services We Offer to Every Patient
We pride ourselves on timely drop-off and pick-up every time at scheduled appointment times.
Personal Chaperone
our chaperone service, which is designed to provide personal and dignified support for individuals who may live alone and are unable to see their family and friends as often as they would like.
At GA Medical, we understand the challenges that come with booking patient transport and attending medical appointments, especially for those who may not have a strong support system in place.
That's why we offer a comprehensive chaperone service that goes beyond simply getting you to and from your appointment.
Our goal is to support you every step of the way, ensuring that you feel cared for, reassured and comfortable throughout the entire process.
We recognise the importance of attending medical appointments and the impact that missed appointments can have on one's health and well-being. In fact, approximately 7.8 million appointments are cancelled annually, leading to delays in treatment and potential health complications.
With our chaperone service, you can relax in complete peace of mind, knowing that you or your loved one will be well taken care of both during the journey and throughout the appointment.
Our team of experienced and compassionate chaperones is dedicated to providing a high level of care and support to each individual we serve.
Whether you need assistance navigating the hospital or clinic, communicating with healthcare providers, or simply having a friendly face by your side, we are here to help.
Our chaperones which are also health care professionals are trained to handle a variety of situations with professionalism and empathy, ensuring that you feel safe and supported at all times.
Let us take the stress out of the process and handle the logistics for you, so you can focus on what matters most – your health and well-being.
If you or a loved one could benefit from our chaperone and transport service, please don't hesitate to reach out to us. We are here to support you in any way we can and look forward to making your healthcare journey as smooth and comfortable as possible.
Medication Management
We understand the importance of proper medication management in maintaining your health. As health care professionals, we are dedicated to providing expert monitoring and support to prevent any potential issues, giving you and your family peace of mind throughout your journey with us.
We understand the physical and emotional needs of our service users, and it's our commitment to ensure your comfort every step of the way. From keeping you warm and hydrated to arranging for hospital-provided food if needed, we prioritise your well-being above all else. At GA Medical, your care is our utmost priority.
Our team of professionals are experienced in managing medical conditions and will work closely with you to ensure that your medication is taken at the right times and in the correct dosage.
We understand that processing important information discussed during appointments can be challenging, especially when individuals are coping with conditions such as dementia. Rest assured, we are here to alleviate those worries and ensure that any changes in your health, medication, or mobility are communicated to the necessary parties, such as care home managers, power of attorneys, or next of kin, as per your wishes. Our strict confidentiality policies ensure that only relevant information is shared with the agreed-upon parties.
Your safety is important, therefore, should a medical emergencies occur, rest assured that we are medically trained to deliver emergency care.
If you have any questions or would like to learn more about our services, please do not hesitate to reach out. We are here to help and support you in any way we can.
Patient-Centred Care
At GA Medical, we want to emphasise the importance of patient-centered care in our practice. Patient-centered care is not just a concept; it is a fundamental principle that guides our interactions with everyone using our service.
We provide care that is respectful of, and responsive to, individual patient preferences, needs, and values. We understand that each patient is unique, with their own set of beliefs, values, and preferences.
As healthcare providers, it is our responsibility at GA Medical to ensure that our service users values guide all clinical decisions we make.
This means taking the time to listen to our service users, understand their concerns, and involve them in the decision-making process regarding their care.
Treating service users with respect, empathy, and dignity is non-negotiable to us.
Every interaction we have with a our service users is characterised by compassion and understanding.
Seeking medical care can be a stressful experience, therefore, our role is not only to provide medical transport but also to offer emotional support and reassurance.
We collaborate with our service users which we believe is key to delivering patient-centred care that we very much pride ourselves on.
We believe that this collaborative approach leads to better outcomes and increased service user satisfaction and that listening to our service users is a skill that we continually hone.
So no matter the time spent with us, we can ensure that our care is truly patient-centred.